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The Whole Process of Using thewinecollective.com.au Coupons
How To Apply The Wine Collective Coupon Codes
1. Replicate the promo code for The Wine Collective you wish to use from the page, and click to get code.
2. Following this, the offer code will be shown and automatically replicated to your clipboard.
3. Then, you'll have to revert to the shopping checkout page of thewinecollective.com.au, identify the box for the promotional code, and deposit the promotional code you just replicated there.
4. Ultimately, by clicking 'Apply Code', you will be able to see the discount amount on your existing order.
About The Wine Collective
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The Wine Collective provides an opportunity for one to explore various flavours and producers. The browsing experience includes favourite collections like Collective Preferred, International Marketplace, and Collective Exclusives. The Collective Preferred option offers wines with character, and strong regional identity and guarantees quality and value. For a world-first direct-to-consumer access to a wide range of wines, one can opt for International Marketplace. Collective Exclusives offers exclusive wines from some of Australia's most iconic producers. The Wine Collective partners with small to medium winemakers to provide authentic wine and great value. With a 98.2% wine satisfaction rate and a 4.7 store rating via Google, customers praise the quick and easy service, the great range, and the knowledgeable advisors.
The Wine Collective Shipping Policy
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- The Wine Collective offers free delivery for orders over $300 to most metro areas in Australia, with a flat rate of $9.95 for orders under $300.
- Delivery times vary, but generally take 2-10 business days. The estimated delivery time is provided during checkout and can vary depending on the delivery location.
- The Wine Collective does not currently ship internationally. Customers can track their orders via the tracking link provided in the shipping confirmation email.
- Orders can be delivered to residential or business addresses, as well as PO Boxes or Parcel Lockers. If a customer is not home at the time of delivery, the courier will leave a card with instructions for re-delivery or pickup.
- It is the responsibility of the customer to ensure that they provide the correct delivery address and that someone over the age of 18 is available to accept the delivery.
- If an incorrect address is provided or there is no one available to accept the delivery, the customer will be responsible for any re-delivery fees.
The Wine Collective Return Policy
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- The return policy of Wine Collective Holdings Pty Ltd (ABN 45 003 409 603) and its related bodies corporate state that they cannot offer any return or change on Marketplace items and Mystery Wines.
- However, if wines are damaged during delivery, the company will contact customers and offer them a return or replacement, and if the wines are unavailable, they will provide a similar replacement for the price paid.
- In the case of quality or taste discrepancy, the remaining wines can be returned within 90 days of purchase, and the customers will receive credit in loyalty reward points, which can be used in future orders.
- All returns need to be made within four weeks of receiving return labels. However, no returns can be processed for Marketplace and Mystery wines
The Wine Collective Refund Policy
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1. If an individual changes their mind or chooses incorrectly, refunds will not be available.
2. If there are any faults in the wine, thewinecollective.com.au will either reimburse the wine or replace it with a new one.
3. If a wine has been opened or partially consumed, refunds will not be given.
4. Notification of any issues with the wine should be made within 14 days of receiving it.
5. Refunds will not be processed until the wine has been returned.
6. Clients will be responsible for paying the cost of sending wine back.
7. Wines purchased from overseas will not be refunded.
8. Sometimes, credits may be given instead of a refund.
9. It can take up to ten business days to complete the refund process.
10. The original payment method used to place the order will be refunded.