- 30 Day Guarantee: Full refund for products within 30 days, no questions asked.
- Exchanges: Customer covers freight to RADIUS; RADIUS covers return shipping. Refund in 30 days.
- Refunds: Customer pays return shipping. Refund in 30 days.
- Returns from MadeByRADIUS.com: Mail with original invoice for full refund within 30 days.
- Return Address: RADIUS, 40 Willow Street, Kutztown, PA 19530.
- Include name, address, phone, reason, and product details with return.
- Damaged Items or Our Error: Inspect on arrival; contact immediately for resolution.
- RADIUS reserves right to refuse returns for unreasonable quantity or items purchased before 30 days.
- Customer Service:
[email protected], Mon-Fri, 9 AM - 4 PM EST.