- Returns accepted within 30 working days of receiving the order; no refunds for shipping costs.
- Items must be unworn with labels attached for a refund; try on items before removing tags or protective tissue paper.
- For faulty or damaged items, inform via email (
[email protected]) before initiating the returns process.
- Returns through www.oneskee.com accepted only for specific countries; returns charge varies by country.
- To make a return, visit the 'Make A Return' page on the website.
- If outside the listed countries, contact
[email protected] with name and order number for return instructions.
- All orders placed on https://www.oneskee.com/ must be returned to the UK warehouse; customer bears return costs.
- Refunds are not provided outside the 30 working day period.