Contact Customer Service:
- Call 212-228-9601 or email
[email protected] for a Return Code.
- Returns need a valid Return Code; contact before sending.
Provide Purchase Info:
- Share Order/Invoice #, full name, email, phone, products for return, and reason.
- Get Return Code from Customer Service.
Pack and Return:
- Safely pack products.
- Include invoice copy and Return Code.
Shipping:
- Use trackable/insured shipping.
- Returns processed in 5 days; full refund (minus original S&H) to original payment.