- Return Period: Returns accepted within 30 working days of receiving the order.
- No refunds for shipping costs.
- Condition of Items: Items must be returned unworn with labels still attached for a refund. Recommend trying items on before removing tags or protective tissue paper.
- Faulty or Damaged Items: Inform via email to
[email protected] before the returns process. No acceptance of faulty, worn, or damaged products without prior agreement via email.
- Return Charges: Returns through www.oneskee.com accepted for specific countries with varying return charges. Outside listed countries, contact
[email protected] for return instructions; customer bears return costs.