Return and Replacement Program:
- Full refund within 30 days of purchase for new, unused products. Return window for all Dooney & Bourke products is 30 days.
- Contact customer service at
[email protected] or (800) 347-5000 for purchases made over 30 days ago.
- Return processing takes 5 to 10 business days after receiving the package.
- $10.00 (plus applicable taxes) deducted for return shipping cost.
- International returns accepted within 90 days; refund credited by Borderfree in the same currency and exchange rate.