Bloomingdale’s Return Policy Explained: Can You Return to Outlets, Bloomies, or Macy’s?

Shopping at Bloomingdale's is like a treat, and the wide array of items always keeps me glued to the store. But what if something doesn't fit, or you change your mind? Their return policy is pretty lenient, but there are some caveats. I've had my share of returns (like that sweater I swore I'd wear on a diet but never did), so I researched the details. People often ask: Can you return something from Bloomingdale's to an outlet? What about Bloomies or Macy's? Are returns free? Let's research.

What’s the Deal with Bloomingdale’s Return Policy?

First of all, Bloomingdale's offers you a 365-day return period. That's a full year, which is rare for a store like this. If you return an item within 90 days, you can get your money back via credit card, PayPal, or other payment methods. Between 91 and 365 days, only store credit can be used. However, your item must be in “saleable condition,” meaning unworn, labeled, and free of coffee stains. There are some exceptions, such as sale items, which can only be kept for 30 days, and rugs, which can only be kept for 14 days. So check the fine print when we make your purchase.

Can You Return Bloomingdale’s Items to a Bloomingdale’s Outlet?

Nope, not quite. If you bought something from bloomingdales.com or a regular Bloomingdale’s store, the Outlets won’t take it. Outlets are their own world—stuff you get there can only go back there. I learned this the hard way once, lugging a bag to an Outlet only to be turned away. It’s because their inventory systems don’t mix. So, double-check where your purchase came from before you trek out.

What About Returning to Bloomies?

Bloomies—those smaller, trendier Bloomingdale’s spots—are a bit of a gray area. There’s no clear rule saying you can return main store or online buys there, but there’s no hard “no” either. My advice? Call the specific Bloomies location first. I’ve popped into one near me before, and they were happy to help with a quick exchange, but it’s not a guarantee. Bring your receipt and cross your fingers.

Can You Return Bloomingdale’s Stuff to Macy’s?

This one trips people up because Bloomingdale’s and Macy’s are under the same parent company, Macy’s, Inc. But don’t get your hopes up—Bloomingdale’s purchases can’t go back to Macy’s. They’re separate operations with their own rules. I’ve seen folks try this at the Macy’s counter and leave empty-handed. Stick to a Bloomingdale’s store or their website for returns.

Are Returns Free at Bloomingdale’s?

Good news here: if you bought online, returns are free. You can either mail it back with a prepaid label or drop it off at a store. I’ve done both—mailing’s easy if you’re busy, but handing it over in person feels more final. For stuff you bought in-store, returns are free too, as long as you bring it to a Bloomingdale’s location. Big items like rugs might come with a pickup fee, though, so watch out for that.

How to Actually Return Something

Returning an Online Order

If you’re returning an online order, log into bloomingdales.com, head to the “Easy Returns” section, and print your label. Pack it up and drop it at a USPS spot.

Returning In-Store

In-store returns are simpler—just walk in with your item and receipt. No receipt? They might still help, but you’ll likely get store credit at the lowest price it sold for. Refunds usually hit your account in 3-7 business days, which is pretty standard.

Quick Answers to Common Questions

Lost Your Receipt?

You can still return, but it’s store credit at the item’s lowest sale price.

Need Help?

Call their customer service at 1-800-777-0000—they’re usually pretty nice.

Bought a Gift?

Returns work the same, just bring the gift receipt if you’ve got it.

Wrapping It Up

Bloomingdale’s return policy is solid—365 days gives you plenty of breathing room, and free returns sweeten the deal. Just don’t expect to shuffle stuff between Outlets, Bloomies, or Macy’s without checking first. My tip? Keep track of where you bought your item, and you’ll save yourself a headache. Got a return story or a question? Drop it below—I’d love to hear how it went for you!